Direkt zum Inhalt
After Sales From
FAQs
Wie viel kostet meine Reparatur?
The specifics of your repair cost will vary based upon your diagnosis, warranty status, and repair-type selected. However, phone screen replacements, commonly the best solution for cracked Galaxy phone screens, have set prices at Samsung Repair locations. Find your device’s approximate screen replacement cost here
What information do I need before beginning my repair request?
It is always helpful to have your product model, serial number, or IMEI (the unique identifying used for mobile phones) before beginning your repair. Click here to learn how to find yours.
Do I need a Ezigo Account to start a repair request?
Signing in to or creating your own Samsung Account is the best way to create a repair request so that you can receive our highest-level of personalized service. However, you can also create repair requests as a Guest for walk-in and in-home service. Currently, mail-in service requires the use of a Samsung Account.
My product is working fine, but I am missing a part. What can I do?
Shopping on Ezigo shops , an authorized distributor of parts and accessories, may provide you with what you need.
How do I update or check my warranty status?
Signing in to or creating your own Samsung Account is the best way to create a repair request so that you can receive our highest-level of personalized service. However, you can also create repair requests as a Guest for walk-in and in-home service. Currently, mail-in service requires the use of a Samsung Account.
Kontaktieren Sie uns
Kontaktieren Sie uns über unseren Online-Chat und erhalten Sie Experten-Support auf Ihrem Computer, Smartphone oder Tablet.
live chat
Our Dyson Digital Assistant is available 24/7.
If you can't find the information you're looking for, or need more help, you'll be transferred to one of our Experts. Our operation hours are: 7am-12am CST.
To start a chat, click on the blue icon in the bottom left-hand corner of your screen.
phone
+49 15115019363
Our helpline hours:
- 8:00am to 8:00pm CST Monday to Friday
- 9:00am to 6:00pm CST Saturday
social media
- YouTube: youtube.com/Ezigo-Mobility
- Facebook: facebook.com/Ezigo
- Instagram: instagram.com/ezigo_ebike
- TikTok: @Ezigo.ebike
support@ezigo.de
Our helpline hours:
- 8:00am to 8:00pm CST Monday to Friday
- 9:00am to 6:00pm CST Saturday
Online kaufen und im Store abholen
Egal, ob Sie ein E-Bike, Mountainbike, Citybike, Trekkingrad, Rennrad oder Kinderfahrrad suchen: Unsere Experten beraten Sie gerne individuell und passend zu Ihren Wünschen. So finden Sie hier in Augsburg ganz einfach das perfekte Rad für sich.
